Support

Need help with Paleta — Color By Number? We’re happy to help.

Email our support team:

s2.4home@gmail.com

We typically respond within 1–2 business days.

Frequently asked questions

How do I color a picture?

Open any picture, tap a number in the palette at the bottom, then tap the matching numbered areas. The picture fills in as you go.

My progress or finished picture disappeared.

Your paintings are saved on your device and synced to your account when you sign in. Make sure you’re signed in with the same account, and that the app has finished syncing. If something is still missing, email us with the picture name.

How do I remove the watermark?

Tap the watermark badge on a finished picture and follow the prompt to remove it.

How do I manage ads and tracking?

You can change ad tracking anytime in Settings → Privacy & Security → Tracking on your device. See our Privacy Policy for details.

How do I delete my account and data?

Email us at s2.4home@gmail.com and we’ll delete your account data.